Contact Us

Contact Vapes Market Australia

We’d love to hear from you! Whether you have a question about our products, need help with an order, or want to provide feedback, our friendly Australian-based team is here to help.

Get in Touch

📧 Email: Sales@vapesmarketaustralia.com

⏰ Customer Support Hours: Monday to Friday, 9:00 AM — 10:30 PM AEST

💬 WhatsApp: +61 468 108 487

📍 Location: 1 Ave of Europe, Newington NSW, Australia, 2127

How Can We Help?

Order Enquiries
Need an update on your order? Have a question about shipping or delivery? Our team typically responds to order enquiries within 24 hours on business days.

Product Questions
Not sure which vape device is right for you? Our knowledgeable team can help you choose the perfect product based on your preferences and experience level.

Returns & Refunds
Need to return a product? Please review our Returns & Refunds Policy for detailed information on our process, or contact us directly for assistance.

Wholesale Enquiries
Interested in stocking our products? We offer competitive wholesale pricing for Australian retailers. Contact us with your business details for more information.

Feedback & Suggestions
We value your feedback! If you have suggestions for products you’d like to see in our store or ways we can improve your shopping experience, we’d love to hear from you.

Frequently Asked Questions

Before reaching out, you might find the answer to your question in our FAQ section. We’ve compiled answers to the most common questions about ordering, shipping, products, and more.

Response Times

We aim to respond to all enquiries within 24 hours during business days. During peak periods, response times may be slightly longer, but we always prioritise getting back to you as quickly as possible.

Thank you for choosing Vapes Market Australia — we’re here to make your vaping experience exceptional!